actionable empathy

The alchemy of insight and creativity

IMA is a full-service digital marketing firm that creates powerful customer experiences through the alchemy of insight and creativity. Or, put in simpler terms: We find out what matters most to your best audiences, then engage them in ways that make your brand incomparable.

Data plus creativity is the future.

Ivan Pollard (CMO, General Mills)

Be so good they can’t ignore you.

Steve Martin

Trust is the conduit for influence; it’s the medium through which ideas travel.

Amy Cuddy

Start with the customer experience and work backwards to the technology.

Steve Jobs

First they ignore you, then they laugh at you, then they fight you, then you win.

Mahatma Gandhi


IMA post

The Resurgence of the Ultimate Technology

Marketing tech can help deliver a great customer experience … but not create one.

read more


Is Lying on Social Media Okay?

Is it wrong to exaggerate on social media, even if everybody else is doing it?

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